
Shipping, Refunds and Returns Policy
Shipping, Returns & Refunds Policy
1. Shipping Information
Processing Times
Orders are processed within 1–2 business days.
You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Methods & Delivery Times
Standard Shipping: 7-10 business days
Delivery times may vary based on location, courier delays, or public holidays.
Shipping Costs
Free shipping on all products
Order Tracking
All orders include tracking.
You can track your shipment using the tracking link provided in your shipping confirmation email.
2. Returns Policy
Eligibility for Returns
We accept returns within 30 days of delivery if:
The item is unused and in its original packaging
Items returned after 30 days (unless approved under warranty)
Return Process
Contact us
Pack the item securely and include your order number.
Ship the item to the return address provided by our team.
Return shipping costs:
Customer is responsible for return postage unless the item arrived damaged or incorrect.
3. Refund Policy
Refund Approval
Once we receive your return, we will inspect the item and notify you of approval or rejection within 3 business days.
Refund Method
Approved refunds are issued to your original payment method.
Please allow 3–7 business days for your bank or card provider to process the credit.
Late or Missing Refunds
If you haven't received your refund:
Check your bank account
Contact your bank or credit card provider
If still unresolved, contact us
4. Damaged or Incorrect Items
If your order arrives damaged, faulty, or incorrect:
Contact us within 7 days with photos of the issue
We will arrange a replacement or full refund at no cost to you
5. Contact Us
If you have questions about shipping, returns, or refunds, contact us through this website
